Cancellation policy for consumers
a) Right of withdrawal for consumers within distance selling agreements, electronically or in online-shops
Any consumer (a consumer is a natural person, who enters into a legal transaction for a purpose that is outside its trade, business or profession) may withdraw from their agreement under the conditions mentioned in our General Terms and Conditions.
WITHDRAWAL INSTRUCTIONS
Right of withdrawal
You have the right to withdraw from this contract within 14 days with given reason. The withdrawal period will expire after 14 days from the day of the conclusion of the agreement. To exercise the right of withdrawal, you must inform us
Wooden Shoe Jetboats
Dorpsstraat 23
3238BA -Zwartewaal
The Netherlands
E-Mail: sales@woodenshoejetboats.eu
of your decision to withdraw from this agreement by an unequivocal statement (e.g. sent a letter by post or e-mail, or cancel your order from the my-account page). You may use the attached model withdraw form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your request concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as result of such reimbursement.
b) Model withdrawal form
You can download a model form from our website using below download link
Download model withdrawal form
c) Use your account page
By logging into your account page you can see your order history. Select the concerning order and you can directly request a return. Also you can follow the return request order status from this page.